Contact Information

足彩平台 Travel Manager:
Alma Ramirez
alma.ramirez@wisconsin.edu 
414-345-7553 

 

UW System Expense Audit Team:
Contact the audit team about your submitted expense report. 
Include your report ID and Name

serviceoperations@uwss.wisconsin.edu

Travel Updates

  1. New Lodging and Meal Per Diem Rates Effective October 1, 2024

    ​The U.S. General Services Administration (GSA) has finalized their annual market review of lodging maximums & meal/incidental per diem rates and have released new domestic lodging maximums for travel that occurs between October 1, 2024 – September 30, 2025. These rates have been updated in Concur as well as the Lodging, Meal & Incidental Per Diem Calculator  State “Per Diem Rates” are the maximum reimbursement rates for University of Wisconsin employees traveling on University of Wisconsin business. Wisconsin Lodging Per Diem Rates Primary Destination County 2024 Oct Nov Dec 2025 Jan Feb Mar Apr May Jun Jul Aug Sep Standard […]

  1. Global IT outage impacting airlines, businesses and emergency services

    Flights are severely disrupted today with many cancellations and delays on American Airlines, Delta, and United airlines. All three airlines have change waivers allowing for no-cost flight changes if travelers are booked today. These free flight changes can be made directly in the airline apps or websites. Fox World Travel is also available to assist, however are likely experiencing high call volume today.    

Travel Guidance

Things to Know Before You Travel

  1. Travel Authorizations are required for overnight travel. Day trips do not require a travel authorization. 
  2. Airline reservations for University-sponsored travel are required to be made either within Concur, the online self-booking tool, or with a Travel Agent with our designated Travel AgencyUse of online brokers or search sites such as Expedia, Travelocity, Kayak, etc. are prohibited and will not be reimbursed by the University. 
    • All employees should have a Concur profile.  If you do not have a profile, please register for Concur prior to booking travel.
    • Please visit the UW TravelWIse Concur page for more information about the online booking tool. 
  3. All non-conference site lodging reservations should be made through Concur or through a Travel Agent.
    • Effective with a policy change on July 1, 2020 – UW System employees may be reimbursed for bookings done on Airbnb. 
      *Prior to booking, please review all cancellation policies, and check with your department to ensure compliance with departmental policies. Ultimate approval of reimbursement of Airbnb costs, including any forfeited deposits, is dependent on the University or Departmental policies. Please click here for more information on booking with Airbnb.
    • Use of any other online brokers or third-party sites such as hotels.com, VRBO, etc. are prohibited and will not be reimbursed by the University. 
    • Prior to reserving conference site lodging, search Concur for the conference site hotel to determine if there is a lower rate available. If so, make your reservation within Concur. 
    • Concur displays available room types and rates directly from hotel suppliers.  Room types and rates available are not specific to UW System and may be above what UW policy allows. Travelers must adhere to the location rate maximums and only reserve single/standard rooms.
    • To find the location rate maximums use the Lodging/Meal and Incidental Calculator
    • Please consult the UW System Hotel Directory for a complete list of contracted properties by location.     
  4. Please keep in mind the following tips regarding Meals and Incidentals:
    • Receipts are not required for Meals and Incidentals Expenses.
    • If the trip does not include an overnight stay, the traveler is limited to a $15 tax reportable day trip meal allowance.  This meal allowance can be claimed even if a meal was provided.
  5. Hosted Meals must stay within meal maximums, and require itemized receipts. Tax exemption is required when the meals are hosted in WI. Visit the Interview Candidates Travel Guidelines below when hosting job candidates.
  6. Rental vehicles are required to be reserved through Enterprise or National using the UWSA contract. Local reservations can be made directly with Janesville Enterprise. You must have an Emerald Club Isle profile in order to have the vehicle delivered. Hertz may also be used under the State of Wisconsin (WSCA) contract. To make local reservations or out of state reservations book online via Concur or call a Travel Agent
    • Eligible renters are classified as all University authorized drivers age 18 and over. Authorized drivers 18-20 are restricted to domestic rentals only. Rentals are limited to compact/standard/intermediate vehicle classes unless there are business needs that require larger classes of vehicles. Claims for reimbursement beyond standard/intermediate vehicle classes (i.e. trucks, vans, etc.) for reasons such as transporting extra passengers, carrying cargo or bulky equipment, etc., must be explained on the expense report.
    • Driver Authorization - any person (employee, student, volunteer) who will be driving a vehicle (personally owned or rented) on University business must be authorized to drive. To become an authorized driver, review the Driver Authorization Policy and complete a Vehicle Use Agreement (VUA). Employees and students must complete an electronic VUA by logging into the Wisconsin Department of Administration VUA Sign-up Portal
    • Drivers are responsible for refueling vehicles prior to return with same level of fuel that they received at time of rental.  The University will not reimburse vendor refueling or prepay fuel packages. Receipts are required for reimbursement of fuel purchased.
    • Enterprise, National, and Hertz for domestic rentals include Collision (CWD) and Liability (LDW) in their contract rates. Extra types of insurance are not reimbursable. Reservations can be made through Concur or through a Travel Agent.
  7. When driving your personal vehicle for University-sponsored business, you will be reimbursed for mileage at the IRS standard mileage. Calculate the Rental Vehicle vs. Personal Vehicle Cost
  8. University purchases are generally exempt from Wisconsin Sales and Use Tax.  Travelers are expected to request and receive Wisconsin sales tax exemption for travel related purchases.  The University also has sales tax exemption in other states.  Travelers should make a reasonable attempt to obtain sales tax exemption according to the tax authority's requirements.
  9. All travel related expenses for a trip must be submitted on one e-Reimbursement within 90 days after the trip completion date or will not be reimbursed by the University.

 

Travel authorization

How to Create Travel Authorizations in the Expense Module

SFS (Shared Financial System) Login  

Travel Authorizations must be used to obtain departmental pre-trip approval when traveling overnight according to current UWW policies. Travel Authorization requests include estimated expenses such as airfare, lodging, meals, etc. For Meals and Incidentals, use the Lodging/Meal and Incidental Calculator for estimates. 

Approved Methods

The approved methods of payment are University Corporate Travel Cards and University Travel Purchasing Cards.

CORPORATE TRAVEL CARD

The corporate travel card is a joint liability card. The credit card statement is sent directly to the traveler. Travelers may opt to have their reimbursement routed directly to U.S. Bank through the e-reimbursement system, or pay the statement personally. To apply for a corporate travel card, fill out an online application.

View more information about the travel card on the US Bank Corporate Travel Card page.

Travel PURCHASING CARD

For information on obtaining a travel purchasing card, and restrictions of use, contact your institution’s purchasing card administrator.

RESOURCES 

Which Card Do I use 

To book NCAA Athletic Team Travel, Shorts Travel Agency is the University’s contracted agency. Coaches and other athletic personnel travelling for NCAA reasons may also use Shorts for individual travel reservations.

Getting Started

CREATE YOUR PROFILE IN THE SHORT’S SYSTEM. Click here for instructions on how to create your profile. All travelers/travel arrangers are required to have a profile PRIOR to requesting travel. Make sure to enter your individual p card for any purchases and your frequent program numbers to make sure you get points for your trip! Once you are logged in, you can manage all your personal and team information, as well as view upcoming trips, all in one location. Click here for a detailed guide on the features of the travel portal.

Reservation Options

With the July 1, 2020 launch date – contacting an agent will be the only way to make reservations. There will not be any online booking to ensure top tier, personalized service.

Toll Free (Athletics Travel): 844-814-3936

Email: UWSathletics@shortstravel.com

Business hours: Monday-Friday 8:00am-5:00pm Central Time

Contracts 

Please send all contracts to aramirez@uwsa.edu with the following information 

  • Number of Travelers 
  • Location and Dates of Travel

Resources 

Shorts Travel Information Page

Warhawks Portal 

Whitewater's Shorts Portal Guide

Higher Education Agent Team

Local: 608-710-4172
Toll Free: 844-630-3853
Email: UWtravel@foxworldtravel.com
• Email and phone monitored 7am – 7:30pm CT, Monday-Friday by Higher Ed Team
• Concur Support Chat 8am – 5:30pm CT, Monday-Friday

Emergency After-Hours Support

Hours: 7:30pm-7am Monday-Friday, Weekends, and Holidays
Local: 608-710-4172
Toll Free: 844-630-3853

$20 service fee applies 

Fox World Travel is the contracted agency for all individual and group block airfare.

Most travel falls under the individual travel category and is defined as anywhere from 1 traveler to up to 10 travelers. Group Blocks are 10 or more travelers traveling on one flight to and from the same origin and destination, on the same dates.

Call:   Local: 608-710-4172

Email: uwtravel@foxworldtravel.com

Need a bit more support with your booking? Working with a consultant is recommended for those:

  • Booking complex international flights
  • Booking next day/same day air travel
  • Uncomfortable with online booking
  • Who prefer to speak to an individual or are
  • Booking airfare with a companion

A dedicated FOX World Travel University agent team is ready to help you with flight, hotel and car rental reservations. A listing of dedicated University agents, along with a note about what their role means to them, can be found below:

 

Clara Alvarez

I enjoy working in customer service because I enjoy connecting with other people, I enjoy helping people in anyway. I like knowing I made a task that can seem daunting and tedious, such as arranging travel, a more joyful and carefree experience. I love traveling for the same reason, I love connecting to people, indulging in new experiences, and immersing myself in new cultures. Traveling feels magical and I plan to travel to as many places I can for new friends and new memories.

 

Chandler Armon

To me customer service is about building relationships with your customers, I enjoy being able to assist a customer and satisfy their needs.Travel is a shared passion. It is exciting to learn about new places, cultures, and traditions around the globe.

 

Mary Jo Bell

I like to talk to clients helping them find solutions. I like the variety of working with different people from different backgrounds.  Things are constantly changing which sometimes can make it challenging.  There are always new things to learn.

 

Jahnaya Brooks

What I enjoy about customer service is engaging with diverse cultures and having an opportunity to provide them with an experience. What I enjoy most about the travel industry is the ability to be able to travel with our clients as I book, change, or answer questions about their travel needs.

 

Katie Dahl

I enjoy helping people the best I possibly can.  Good customer service isn’t easy to come by these days so trying hard to go above and beyond is something I strive to do. I love that each call is different when working in the travel industry.  You can go from helping a stranded passenger make it home for a graduation to finding an airfare that saves your customer a lot of money.  I enjoy the variety and the challenge it brings.

 

Krysta Dozier

I like being to help others and help find a solution to make their day easier. I enjoy helping travelers fulfill their travel needs and offer options they may not know existed. It also provides me the opportunity to familiarize myself with all sorts of destinations.

 

Tarrah Kirby

I enjoy being able help people, make a positive impact in someone’s day and problem solve when issues arise. Helping our travelers day to day whether it be making new arrangements or stuck in a hurricane while trying to get home, I strive to make the experience as smooth as possible for each of them.  I also love meeting new people and hearing about their travel experiences as this also helps me grow and learn more about what maybe worked for someone vs what didn’t work and I can better assist another traveler in a positive way.

I love being able to talk about travel, hear other people’s experiences and learn from them to better assist others to the best of my ability. I enjoy hearing about the different areas of the world that people travel to and what they may be doing while they’re there. The travel industry is a never-ending learning game and I always look forward to learning more about it each and every day. I never get tired of hearing about the different airlines, destinations, or experiences that my travelers go through during their adventures. To me, that’s like traveling every day and getting to enjoy another little piece that the world has to offer.

 

Jennifer Morrison

I like meeting and talking to new people and being able to assist them with their travel needs. I love to explore new places and experience different cultures/foods.

 

Katie (Zelda) Schmeisser 

I enjoy working in customer service because I love the opportunity to solve problems and make a positive impact on people’s experiences. Working in the travel industry excites me because of the dynamic nature of travel. It also connects me with people from diverse backgrounds every day.

 

Tina Wade

I like working in Customer Service because I enjoy helping people and making their lives easier. I love to travel.  It is such a great escape.  I have been to many countries.  I love to work in the industry because booking travel is a big puzzle that I must put together.

 

Jay Wilson

I really enjoy talking to people and I enjoy helping them with their needs. I love to travel. I love cruising and taking road trips.

 

Karen Wisowaty

It’s a different challenge every day so the day to day is never the same – always changing- and helping a client change a negative situation into a positive one is rewarding. I have worked in the travel industry for many years and have traveled many places, making new friends along the way while sharing our adventures. I have always enjoyed arranging trips and some of my corporate clients have become good friends throughout the years.

Live chat with an agent through the Fox Portal or your e-invoice.

Chat is available Monday-Friday 7am-10:30pm (After hours fee applies after 7:30pm)

For detailed information on Fox World Travel invoice retrieval, please review JOB AID Fox World Travel Invoice Retrieval Instructions.

Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172 or via chat in the Concur application.

Additional information regarding International travel such as passports, travel visas, immunization requirements, foreign currency, and insurances may be found on UW TravelWIse International booking page. 

International - Meal and Lodging Maximums 

Daily meal and incidental expense per diems for all foreign locations (including all related taxes and tips) can be found using the Lodging/Meal and Incidental Calculator. If the location of travel is not listed, the 'Other' rate will apply.

Any meals provided by international hosts, conferences, or others cannot be claimed for reimbursement and should be noted as such within your e-Reimbursement Meals & Incidentals Per Diem expenses.

For foreign travel, the incidental portion of the per diem varies by location.  The incidental portion includes the following expenses:

  • Fees and tips given to services staff - such as restaurant wait staff, porters, baggage handlers, hotel housekeeping or other service staff, valet, train, etc.
  • Transportation between places of lodging or business to obtain meals when not obtainable within the immediate vicinity
  • Phone calls
  • Laundry, dry cleaning, etc.
  • Bottled water

INTERNATIONAL FLIGHT RESERVATIONS & FLY AMERICA RULE/OPEN SKIES AGREEMENT

Make your reservations through our contract with Travel Incorporated or Fox World Travel for groups, and take full advantage of expert international reservation services.

Before you purchase tickets for international travel, be aware that the Fly America Act/Open Skies Agreement requires that Americans (University travelers) who fly internationally using funds from the federal government (federal funds = grants) utilize a U.S. flag carrier, with few exceptions.

Exceptions:

  • When there is no nonstop or direct service offered by a U.S. carrier
  • When travel solely outside the U.S. increases the number of aircraft changes en route to more than two
  • When the passenger’s travel time is extended by at least 6 hours
  • When the connecting time is 4 hours or more at an overseas interchange point

Additional information on the Fly America Act and Open Skies Agreement can be found here and at the U.S. General Services Administration (GSA).

 

Interview candidates

Potential candidates, although not state employees, are welcomed to campus for the purpose of interviewing for a potential position with 足彩平台.  Candidates are subject to same UW travel policies, best business practices and process standards as employees.  Listed below are some guidelines when inviting potential candidates to campus for interviewing purposes.  

The Dean or non-college Department head must approve in advance the reimbursement of travel expenses related to candidate interviews for staff or faculty positions.  Consideration for partial reimbursement is permitted, but the same consideration must be given to all candidates.

It is preferable for the University to arrange and direct pay most expenses for travel of an interview candidate.  Where that is not possible, the candidate should be informed of the travel policies in advance to avoid incurring expenses that cannot be reimbursed. The Visitor’s Travel Guide, should be sent to the candidate in advance of their trip to UWW.

Guidelines - Interview Candidate & Employee/Host

Interview Candidate

    • All travel reservations must be booked via Concur or Fox World Travel.
    • Visit the Planning Page to learn of the various ways to book for a Guest via Concur or with a Fox World Travel Agent. 

 

Non-Employee Profile Request Form UWW docx

  • Interview candidates are considered non-employees
  • Once completed, the employee contact can enter an e-Reimbursement on behalf of the non-employee/interview candidate
  • Necessary information to complete the form:
    • Non-employee full legal name and mailing address
    • University funding string
    • Date of first purchase for which reimbursement will be requested

Employee/Host

  • The employee serving as host for the meal coordinates and renders payment on behalf of interview candidate and others attending the meal
  • No more than two staff will be permitted to host a meal with the candidate
  • Meal expenses are limited to Hosted Meal Rates
  • The purchase of alcoholic beverages with University administered funds is prohibited
  • The department or committee may want to consider having the interview candidate picked up at the airport or hotel by a staff member and using this time as an opportunity for discussion.  This may be a less costly option than a rental car, and provide a more personalized touch to the candidate.

  • Receipts are required for hosted meals, hotel, car rental and airfare reimbursements

     

Resources

Visitors Guide 

Employee Relocation

The University may reimburse relocation and/or temporary lodging expenses for new and presently employed personnel assigned to new locations by transfer or promotion.  Approval to reimburse employee relocation expenditures must be obtained from the Dean or appropriate Division head.  Details and limitations for relocation expenses are outlined in the appointment agreement initiated by Human Resources. In accordance with IRS regulations, effective January 1, 2018, the reimbursement or payment of any relocation costs under this policy are considered taxable income and subject to applicable income and employment taxes. UW Systems recommends a general rule of 30% withholding for stipends and direct moves.

Instructions for Departments

The following circumstances should be considered:

  1. Are individuals skills in critically short supply?  If yes, is payment usually available from competing employers?
  2. Is the labor market tight for this particular position?
  3. Does the individual rank above all other candidates in a combination of training, experience, and personal qualities?
  4. Will the best qualified individual for the position be unable to accept the institutions offer for financial reasons unless relocation expenses are paid

Conditions for Reimbursement:

  • The University may reimburse or pay relocation costs as noted on the Relocation (Household Moves) and Temporary or Indefinite Work Assignments 
  • Reimbursement for an employee’s relocation expenses may be allowed if the distance between the new place of employment and the old residence is at least 35 miles farther than the distance between the former place of employment and the former residence, and the distance between the new and former residence is at least 35 miles. If the approving authority determines that a relocation is a mandatory condition of employment, the minimum distance requirements are not applicable
  • Temporary lodging may be granted as part of the overall moving reimbursement total.  It is limited to 45 days, and must be approved by Vice Chancellor for Administrative Affairs.   

Department Responsibility:

  • Complete the Moving Pre-Approval Form found below. This form will indicate the total amount to be reimbursed to the new employee (ie. up to $2,500).  The pre-approval form will be part of the support attached to the travel expense report (TER) submitted for reimbursement. 
  • The department can issue a stipend only. Stipends can be paid to the new employee up to 30 days in advance of their move via the reimbursement system.
  • Do not indicate that you will pay “whatever it costs”.  You should have a specific amount in mind, as this cost will be charged to your department, so please plan accordingly.

Approval for reimbursement is delegated to Deans and Division heads

Employee Responsibility:

  • Arrange for move.
  • Stipends needed 30 days in advance of their move: Stipends are a flat dollar award and do not require receipts or information on how it was spent. Attach a copy of your offer to demonstrate the relocation amount offered. Lastly, add a estimated withholding tax amount see guide under resources. 

Resources

UW Whitewater Relocation/Temporary Housing Stipend Request Form pdf  

The Shared Financial System (SFS) or E-Reimbursement System is only available to active employees. If you are not an active employee and are expecting to receive a reimbursement from 足彩平台 for travel expenses please check with your campus contact to determine the status of your expense reimbursement.

Resources

Exception Process Overview 

Exceptions to 90 day report submission requirements shall be reserved for extraordinary circumstances, such as serious illness or unforeseen emergency to the traveler. NOTE: extensive workload or not having time to
submit the expense report is NOT an extraordinary circumstance. Exceptions to policy requirements, mandatory contract use, documentation requirements, etc will be reviewed on a case by case basis. Only the Vice Chancellor for Administrative Affairs has the authority to grant exceptions for expense reimbursements. The submission of a travel exception will lead to additional processing times. 

Resources

Form - Procedure to request Expense Exception

Online Training & Recorded Webinars

Online Travel Training – Canvas Module (Approx 60 minute self paced course) 

Creating an Expense Report Video  (Appox 13 minutes) 

Webinars

Upcoming Trainings

Travel Open House – Back to School/ Back to Travel 

Session 1 – Friday, September 13th 

11am – 12pm
Advanced registration required
Registration Link

Session 2 – Tuesday, September 17th 

1:30pm – 2:30pm
Advanced registration required
Registration Link

 

Full Screen Option 

*please remember to add ALL expenses related to that trip. Including all prepaid expenses.